Privacy Policy

Last Updated: July 2026

Kaarym ("we", "our", or "us") respects your privacy. This Privacy Policy explains how our application collects, uses, stores, and protects your information when you use the Kaarym mobile application.

1. Information We Collect

We may collect the following information:

• Phone Number
• Name
• Date of Birth
• Gender
• Address
• Email Address
• Firebase Cloud Messaging (FCM) Device Token
• Order History
• Prescription images uploaded by you
• Application usage information

2. Why We Collect Information

We use your information to:

• Create and manage your account.
• Verify your identity using One-Time Password (OTP).
• Process medicine orders.
• Deliver your orders.
• Provide customer support.
• Send important notifications regarding your orders.
• Receive and process prescription-based medicine orders.
• Verify prescriptions where required by law.
• Improve application performance and user experience.
• Prevent fraud and unauthorized access.

3. Notifications

Our application uses Firebase Cloud Messaging (FCM) to send important notifications, including:

• New order notifications.
• Order status updates.
• Service-related announcements.

FCM requires a device token that is stored securely in our database.

4. SMS Verification

Your phone number is used to send a One-Time Password (OTP) during login or registration. This OTP is used only for account verification and security.

5. Local Storage

Some information such as your login session and shopping cart may be stored locally on your device to improve your experience and keep you signed in.

6. Prescription Uploads

If you choose to upload a prescription image, it will be securely stored on our servers and used only to process your medicine orders and comply with applicable pharmacy requirements. Prescription images are not shared with third parties except as required to fulfill your order or comply with legal obligations.

7. Advertising

Our application uses Google AdMob to display advertisements. Google may collect certain anonymous information to provide relevant advertisements. Please refer to Google's Privacy Policy for more information.

8. Information Sharing

We do not sell, rent, or trade your personal information. Your information may be shared only when necessary to:

• Process your medicine orders.
• Comply with legal obligations.
• Protect our users and services.

9. Data Security

We use reasonable administrative and technical measures to protect your information. However, no method of electronic storage or internet transmission is completely secure.

10. Data Retention

We retain your account information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

11. Your Rights

You may request to:

• Access your personal information.
• Correct inaccurate information.
• Update your profile information.
• Request deletion of your account from within the app.
• When your account is deleted, your personal information will be deleted or anonymized unless we are required by law to retain certain records.

12. Children's Privacy

Our application is not intended for children under the age of 13. We do not knowingly collect personal information from children.

13. Third-Party Services

Our application may use third-party services including:

• Google Firebase Cloud Messaging (FCM)
• Google AdMob

These services have their own privacy policies.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

15. Account Deletion

You can delete your account at any time by going to:

My Account → Delete My Account

For security purposes, we verify your identity using a One-Time Password (OTP) before processing the deletion request.

After your account is deleted, your personal information will be deleted or anonymized unless we are legally required to retain certain information.

16. Contact Us

If you have any questions about this Privacy Policy, please contact us.

Email: support@kaarym.com

Website: https://kaarym.com